Privacy Policy
Privacy Policy
This Privacy Policy describes how Glowmera (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit or make a purchase from our website.
By using our website, you agree to the practices described in this Privacy Policy.
INFORMATION WE COLLECT
When you visit our website, we may collect certain information automatically, including:
- IP address
- browser type
- device information
- time zone
- pages viewed
- referring websites
- browsing behaviour on our site
When you place an order or contact us, we may collect:
- your name
- billing address
- shipping address
- payment details
- email address
- phone number (if provided)
- order history
Payment information is processed securely through Shopify and our payment providers. We do not store full credit card information on our servers.
HOW WE USE YOUR INFORMATION
We use your information to:
- process and fulfil orders
- provide customer support
- communicate with you regarding your order
- improve our website and services
- prevent fraud and unauthorised transactions
- comply with legal obligations
- send marketing emails (only if you opt in)
SHOPIFY
Our store is hosted on Shopify. Shopify provides the e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify’s data storage, databases, and the general Shopify application. Shopify stores your data on secure servers protected by firewalls.
For more information, you may also read:
PAYMENTS
Payments are securely processed through third-party payment gateways approved by Shopify.
We do not directly collect or store your full payment card details.
Payment providers may collect and process your payment information according to their own privacy policies.
COOKIES
We use cookies and similar technologies to improve your browsing experience and analyse website traffic.
Cookies may be used to:
- remember your preferences
- keep items in your shopping cart
- measure advertising performance
- personalise your experience
You can choose to disable cookies through your browser settings.
MARKETING & ADVERTISING
We may use your information for marketing purposes, including:
- email marketing
- retargeting advertisements
- personalised product recommendations
- social media advertising
We may use advertising platforms such as:
You may opt out of marketing emails at any time by clicking the unsubscribe link included in our emails.
SHARING YOUR INFORMATION
We may share your personal information with trusted third parties only where necessary to operate our business, including:
- payment providers
- shipping couriers
- analytics providers
- fraud prevention services
- advertising partners
We do not sell your personal information to third parties.
DATA RETENTION
We retain your order information for our records unless and until you ask us to delete this information, unless we are legally required to retain it.
YOUR RIGHTS
If you are located in the United Kingdom, you may have rights under applicable data protection laws, including the right to:
- access your personal data
- correct inaccurate information
- request deletion of your data
- object to certain processing activities
- withdraw consent for marketing communications
To exercise any of these rights, please contact us at:
contact@glowmeraofficial.com
SECURITY
We take reasonable precautions and follow industry best practices to protect your personal information and prevent unauthorised access, misuse, disclosure, or alteration.
However, no method of transmission over the internet is 100% secure.
THIRD-PARTY SERVICES
Certain third-party providers used by us will only collect, use, and disclose your information to the extent necessary for them to perform the services they provide to us.
We recommend reviewing the privacy policies of those providers.
AGE REQUIREMENT
Our website and products are not intended for individuals under the age of 18.
CHANGES TO THIS PRIVACY POLICY
We reserve the right to update this Privacy Policy at any time to reflect operational, legal, or regulatory changes.
Any updates will be posted on this page.
CONTACT INFORMATION
If you have questions about this Privacy Policy or would like to make a request regarding your personal information, please contact us:
Glowmera
55 Westcroft Gardens
Morden, SM4 4DJ
United Kingdom
Email: contact@glowmeraofficial.com