Terms & Conditions

OVERVIEW

This website is operated by Glowmera. Throughout the site, the terms “we”, “us” and “our” refer to Glowmera. Glowmera offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms & Conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink.

These Terms & Conditions apply to all users of the site, including without limitation users who are browsers, customers, merchants, and/or contributors of content.

Please read these Terms & Conditions carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms & Conditions.

If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

ONLINE STORE TERMS

By agreeing to these Terms & Conditions, you confirm that you are at least the age of majority in your country or region of residence.

You may not use our products for any illegal or unauthorised purpose nor may you violate any laws in your jurisdiction.

A breach or violation of any of the Terms will result in an immediate termination of your Services.

GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (excluding payment information) may be transferred unencrypted and involve:

• transmissions over various networks; and
• changes to conform and adapt to technical requirements of connecting networks or devices.

Payment information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service without express written permission by us.

PRODUCTS & SERVICES

Glowmera sells beauty and skincare products including, but not limited to:

• beauty masks
• PDRN serums
• skincare serums
• beauty accessories
• cosmetic products

All products are subject to availability.

We reserve the right to discontinue any product at any time without notice.

We make every effort to display product colours and images as accurately as possible. However, we cannot guarantee that your device’s display will accurately reflect the actual product colour.

PRODUCT DISCLAIMER

Our products are intended for cosmetic and personal care use only.

Glowmera products are not intended to diagnose, treat, cure, or prevent any medical condition or disease.

Individual results may vary depending on skin type, lifestyle, consistency of use, and other factors.

Customers are advised to perform a patch test before full application of any skincare product.

If irritation occurs, discontinue use immediately and consult a qualified healthcare professional if necessary.

PRICING & PAYMENT

All prices on our website are listed in GBP (£) and include applicable UK taxes where required.

We reserve the right to modify prices at any time without prior notice.

Payments are securely processed through Shopify-approved payment gateways.

SHIPPING

We currently ship only within the United Kingdom.

Estimated delivery times are displayed at checkout and may vary depending on courier operations, weather conditions, peak seasons, or external delays outside our control.

Glowmera is not responsible for delays caused by courier services, customs inspections, force majeure events, or incorrect shipping information provided by the customer.

Customers are responsible for ensuring that all shipping details are accurate before placing an order.

RETURNS & REFUNDS

Please refer to our Refund Policy for detailed information regarding returns, refunds, exchanges, and cancellations.

For hygiene and safety reasons, certain beauty and skincare items may not be eligible for return if opened or used.

ACCURACY OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete or current.

The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions.

THIRD-PARTY LINKS

Certain content, products and services available via our Service may include materials from third parties.

We are not responsible for examining or evaluating the content or accuracy of third-party websites and we do not warrant and will not have any liability for any third-party materials or websites.

INTELLECTUAL PROPERTY

All content on this website, including but not limited to logos, branding, product images, graphics, text, and design elements, is the property of Glowmera and may not be copied, reproduced, or distributed without written permission.

LIMITATION OF LIABILITY

To the fullest extent permitted by law, Glowmera shall not be liable for any direct, indirect, incidental, punitive, or consequential damages arising from your use of our website or products.

Nothing in these Terms excludes or limits liability where it would be unlawful to do so under UK consumer law.

INDEMNIFICATION

You agree to indemnify and hold harmless Glowmera and its affiliates, partners, employees, and suppliers from any claim or demand arising out of your breach of these Terms & Conditions.

GOVERNING LAW

These Terms & Conditions shall be governed and interpreted in accordance with the laws of the United Kingdom.

CHANGES TO TERMS & CONDITIONS

We reserve the right to update, change or replace any part of these Terms & Conditions at any time by posting updates to our website.

It is your responsibility to check this page periodically for changes.

CONTACT INFORMATION

Questions about the Terms & Conditions should be sent to:

Glowmera
55 Westcroft Gardens
Morden, SM4 4DJ
United Kingdom

Email: contact@glowmeraofficial.com